Newsletter Transcreation | Swiss Luxury E-commerce for Leather Goods
Client: LUCRIN Geneva
Language: English to Italian
Format: Newsletter
Project
LUCRIN Geneva is a Swiss luxury brand specialising in customisable artisanal leather goods.
From their e-commerce website, they sell their creations to several markets, including Italy and Italian-speaking Switzerland.
They are our longest-standing client, and we are proud to curate the Italian copy for their best-selling products in a range of formats, including product descriptions, landing pages and newsletters.
Challenge
LUCRIN sends out a newsletter with every new product launch. The newsletter copy, originally written in English, needs to be translated and adapted for the Italian-speaking market without losing the brand's unique tone of voice.
Solution
As we always do for e-commerce translations, we followed a few steps:
We first checked the client's website to confirm any existing Italian names for the products mentioned in the newsletter. This step is key for a seamless customer experience, as customers could get confused if they click on a specific product in the newsletter and land on a page with a different product name!
We also found the visuals and features for all the products mentioned, to ensure that we could describe them accurately in our Italian copy.
Next, we transcreated the copy with the end-customer in mind, adapting cultural references to make the products more relatable and appealing to the Italian audience.
All the while, we kept an eye on the layout of the original newsletter to check that our copy was the right length and would fit in the space available.
After proofreading the translation, we sent it to the client for their internal DTP integration.
Once the DTP was ready, we ran a post-integration layout check to ensure that the Italian text was correctly placed and that it worked well against the images.
Result
LUCRIN could instantly connect with their Italian-speaking customers with a newsletter crafted in their native language and carefully adapted to their culture.
A seamless customer experience was ensured by creating compelling Italian copy that doesn't read like a translation, and works well with the product images in the backdrop.
Feedback
Here is what the client said:
"Monica has helped us greatly with the translation of our newsletters, promotional campaigns, and other marketing tasks, With her artist mindset, the graphic designers and front-end programmers have been kept happy!"
- Ryan K. A., Marketing Specialist at LUCRIN Geneva
Do you need help translating your newsletter into multiple languages?
Get in touch with us at monica@favellatranslations.com and let's schedule a chat!